CORRECTIONS POLICY

Getting things right matters more on a platform like ours than on many others. When a visitor reads incorrect information about an attraction’s opening hours, ticket price, or entry requirements, it can directly damage their trip. We take that seriously and when we make a mistake, we fix it fast, openly, and without trying to hide it.

1. Our Commitment

We hold every piece of content on dubaitouristplaces.com — attraction guides, tour descriptions, practical visitor information, and booking details — to a standard of accuracy. When that standard is not met, correction takes immediate priority.

We do not quietly overwrite errors. We do not wait for scheduled review cycles to address known mistakes. And we do not treat corrections as a threat to our reputation — we treat them as part of doing the job properly.Content corrections are part of a broader commitment to publishing accurate, reliable, and trustworthy travel information. To learn more about the editorial standards, review process, and publishing practices followed by Dubai Tourist Places, please read the Publishing Principles.

2. What We Correct

Any of the following constitute errors we are obliged to correct:

• Incorrect ticket prices, operating hours, or attraction entry requirements
• Outdated information about closures, renovations, or seasonal availability
• Factual inaccuracies about an attraction’s history, facilities, or visitor rules
• Misleading inclusions or exclusions in tour descriptions
• Broken or misdirected links
• Misattributed quotes, statistics, or source references
• Any content that could cause a visitor to make a bad decision based on false information

3. Our Correction Process

Regardless of how an error is identified — by our team, by a visitor, or by an attraction operator — we follow the same process:

1. Verify — Before making any change, we confirm that an error exists and identify the correct information, using official sources where possible.
2. Correct — We update the relevant page as quickly as possible. For errors that could affect a visitor’s immediate plans — pricing, hours, booking requirements — we treat this as urgent.
3. Acknowledge — For meaningful factual errors, we add a brief, dated correction note at the foot of the relevant page explaining what was changed. We do not disguise corrections as routine edits.
4. Check for recurrence — We review whether the same error appears elsewhere on our platform and address it accordingly.

4. How to Report an Error

If you find something on our platform that does not look right, please tell us. Reader reports are one of the most reliable ways we catch errors that internal reviews miss.

• Email: [email protected]
• Subject line: Content Correction
• Phone / WhatsApp: +971 4 268 4645 | 50 914 3707 

Please include the URL of the page in question, a description of the error, and — if you have it — a source or reference for the correct information. We aim to review all flagged content within 5 business days and will follow up with you on the outcome.

5. What We Will Not Do

• We will not edit content silently to conceal errors.
• We will not delay acting on a known error.
• We will not dismiss or ignore a correction raised in good faith without investigation.

6. Policy Updates

This policy is reviewed annually. Questions or feedback about how we handle corrections are welcome at [email protected].