Corrections Policy

At dubaitouristplaces.com, we are committed to publishing content that is accurate, current, and honest. When we get something wrong, we correct it promptly, openly, and without attempting to conceal the error.

dubaitouristplaces.com is operated as a subsidiary of Travel Saga Tourism. This policy explains how we identify, verify and correct factual errors in content published on the website

Our Commitment

We hold ourselves accountable for the accuracy of everything published on dubaitouristplaces.com – including tour descriptions, pricing, destination guides, attraction information, and booking terms. When an error is identified, we prioritise corrections based on their potential impact on accuracy, customer decisions, safety and the overall user experience. 

What Counts as an Error

We treat the following as errors requiring correction:

• Incorrect tour prices, inclusions, or availability information
• Outdated attraction opening hours, entry requirements, or ticket prices
• Factual inaccuracies in destination guides or travel articles
• Broken or misleading links
• Misattributed quotes or statistics
• Any information that could cause a guest to make a booking or travel decision based on false premises
• Incorrect or outdated visa requirements, processing information, eligibility information, or other travel-document information

What Is Not a Factual Error?

Not every disagreement with published content constitutes an error. Differences in opinion, subjective recommendations, editorial judgments, or reasonable differences in interpretation may not require a correction. We will, however, review credible claims of factual inaccuracy and correct information where appropriate.

Sources Used for Verification

When assessing a correction request, we prioritise authoritative and reliable sources appropriate to the subject. These may include official government or tourism authority websites, attraction or supplier websites, official booking information, primary sources, and reputable industry sources. User-submitted information may also be considered where relevant, but may require additional verification.

How We Handle Corrections

When an error is identified by our team or reported by a reader – we follow this process:

1. Verify – We confirm the reported issue and identify the correct information using reliable sources. Where the information concerns a third-party operator, attraction, supplier, government authority or other external service, we may verify the information with the relevant source before making a correction.
2. Correct – The error is fixed on the relevant page as quickly as possible, prioritising anything that could affect a booking decision or guest experience.
3. Note the correction – For material factual errors, we may add a brief correction note to the relevant page stating what was changed and when. Minor corrections, spelling or grammar fixes, formatting changes, and routine updates may be made without a separate correction note.
4. Review – We assess whether the same error may exist elsewhere on the site and address it if so.

Third-Party Information

Where published information is supplied or controlled by a third-party operator, attraction, supplier or authority, we will make reasonable efforts to verify and update our website when changes are brought to our attention. We cannot control changes made directly by external providers and recommend checking the relevant official source where appropriate. For more information about our company, services, team, and operations, please visit our About Us page. 

How to Report an Error

If you believe any content on our website is incorrect, please contact us:

• Email: [email protected]  
• Subject line: Content Correction
• Phone / WhatsApp: +971 4 268 4645 | +971 50 3399740 

Please include the page URL, the information you believe is incorrect, and where possible, a source or evidence supporting the correct information. We aim to review reported content within 5 business days. Where additional verification is required, we may need more time and will provide an update where appropriate.

What We Do Not Do

• We do not silently edit or delete content to hide errors without acknowledgement.
• We do not delay corrections to protect our reputation or avoid inconvenience.
• We do not dispute corrections raised in good faith without genuine reason.

Policy Updates

This policy is reviewed annually. If you have feedback on how we handle corrections, please contact us at [email protected].